How to Navigate the Fashion Nova Returns Policy and Ensure a Smooth Return Experience
Especially with big brands like Fashion Nova, once you get into online shopping, knowing how to get a return is super crucial. You could have got an outfit that you never thought would fit or just wasn’t what you wanted; having insight into navigating through the returns process of Fashion Nova will save you so much time, money, and stress in your life. We will take you through this guide, where we will outline everything you need to know about making returns with Fashion Nova, the process, and most importantly, some tips that could make sure your return goes forth effortlessly.
Understanding the Fashion Nova Returns Policy
Fashion Nova has become synonymous with the latest and affordable fashion along with outstanding customer care. Just like every other online store, one needs to read about their return policy to avoid any confusion. As far as returning is concerned, Fashion Nova has defined and simple policy that will make returns very easy for the customer.
The Time Frame for Fashion Nova Returns
The first thing you should know regarding Fashion Nova returns is the period. Fashion Nova accepts returns within 30 days of the date of purchase. Really, this 30-day window will do with most online retailers and is sufficient for you to review your purchase.
For orders placed over 30 days, you will be unable to return that order to Fashion Nova. Thus, make sure you check the items within that stipulated time in case you want a return.
Eligible Items for Return
Not all items by Fashion Nova qualify for return. Items will qualify for return only in case they are returned in their original state with no use, unwashed. Tags must be present, and the item should have no stains or damage caused to it.
Items that are typically non-returnable include:
Swimwear
Bodysuits
Lingerie
Face masks
Final sale items
These products are usually not accepted for return based on hygiene, however it is wise to check the product description for yourself or the return page prior to purchase.
Initiating the Fashion Nova Returns Process
To return an order to Fashion Nova, go through your account. Fashion Nova can actually make this more convenient for you by offering self-service return processing right on their website. Go to your account page and under the “Order History” section, click on the items you want to return.
Once you select the item(s) that you would like to return, Fashion Nova will send you a pre-paid shipping label. Print and use the label to return the item(s). Return shipping is free for U.S. but you will have to pay for return shipping if your order is international. Check their international returns policy first if shopping outside of the U.S.
Common Mistakes to Avoid During Fashion Nova Returns
While the return process on Fashion Nova is hassle-free and relatively easy to understand, there are a few common mistakes you might make in this regard. Here’s a list of things to take into consideration to ensure that your return does not have any problems:
Not Reviewing the Return Policy Beforehand
Probably the biggest blunder that people do is not scrutinizing the return policy before buying the product. You can thereby save yourself from unwanted hassle in the future if you understand beforehand what time frame, what items are returnable, and what are the conditions of return.
For example, if an individual wants to return his article, he should ensure that it hasn’t been worn and washed and its tags attached.
Returning Items After the Deadline
Fashion Nova is transparent about their 30-day return policy, but customers forget to make a return before it is due. Therefore, always make sure to keep track of the date you made your purchase so that you have enough time to initiate returns. Again, if you wait beyond the date, you might fail to return your clothing items.
Forgetting to Include the Return Form
Before returning your Fashion Nova clothes, ensure you attach a return form. You can get your return processed very quickly by the team. If you forget to attach it, your returns may slow down. Before you return your clothing back, fill out the return form as best you can.
How to Get a Refund or Exchange from Fashion Nova
After you present your return request and send the item back, Fashion Nova processes the return. And this is what you could expect in regard to a refund or exchange:
How Does a Refund Work When Returning an Item at Fashion Nova?
Once Fashion Nova processes and receives the return, it usually initiates the refund within 7-10 business days. The refund amount will be credited to the original payment used while buying the item. However, note that Fashion Nova does not return shipment expenses; thus, the refund is only on the item’s cost.
Exchange Process for Fashion Nova Returns
If you’d like to exchange the product for a different color, size, or an entirely different product, Fashion Nova does accept exchanges, but the new product must be in stock. To begin the process of an exchange, start with the regular return process, but select the function of an exchange instead of a refund. You may have to select another product or get a complete refund if there are no more items in stock.
Fashion Nova Returns for International Customers
If you are an international buyer, the return policy of Fashion Nova might be a bit different. International buyers have to pay return shipping charges; besides, it is very important to track your return because then your return will actually reach the warehouse. After obtaining your return, Fashion Nova will process your return and make a refund, though this can take a tad longer for international returns.
Verify your return address-Double checking will save you all kinds of headaches, from having to change your shipping address if it was incorrect to an assortment of potential customs-related headaches which can apply to return shipping. Customs fees, duties, or taxes may need to be added to the return so be prepared for these extra costs. In order to get further info, you may visit here to get access of their official credentials and contact info.
Fashion Nova Returns: FAQs
1. Can I return sale items to Fashion Nova?
Fashion Nova accepts return sales, except if it is “final sale.” Sale items not labeled as “final sale” are returned. Otherwise, the items are marked as final sale and can’t be brought back.
2. How do I track my return from Fashion Nova?
Using the tracking number that comes with the pre-paid return label, you can track your return. You have to put that number on the carrier’s website, where you’ll see an update of the real-time status of your returns.
3. How long does Fashion Nova take to process a return?
Fashion Nova would normally take around 7-10 business days after they receive your return to finish processing your refund and sending money back to you. However, for international returns, it may take a longer period of time for it to be processed but should not exceed 2 weeks.
4. Do I need to return items even if I do not have the original packaging?
Of course, you can have the items returned without the original packaging, provided they are brand new, unworn with tags attached. However, sending back the item in its original packaging will help ensure it gets processed as quickly as possible.
5. What if my Fashion Nova return gets lost in the mail?
If your returned package is somehow lost in transit, you will want to contact Fashion Nova customer service as soon as possible because they would be able to help track the problem down, and if necessary, they would also refund your money according to that situation. Be on the safe side by using a trackable shipping method.